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Energy & utilities

Energy and utilities businesses are being transformed by the combined challenges of competition, consolidation, cost reduction and the creation of new revenue streams.

Successful businesses, whether traditional players or new entrants, will be those with excellent customer relationships, effective trading and risk management, innovative services and an ability to consistently deliver efficiency improvements and cost savings. They will need to cost-effectively meet regulatory requirements, especially to open up networks and storage to third parties and to manage customer switching. They must also maintain a clear focus on the their core business. Many of the required skills and business processes will be new and will have to be developed from scratch or sourced from experienced partners. To read our ideas on meeting the challenges facing your business see our publications.

Logica has the breadth of experience and capabilities to help our clients meet this wide range of challenges. Our offerings and capabilities extend right along the value chain from exploration and production, to distribution and retail. We are able to deliver an end-to-end service from consultancy, through IT implementation and integration to full business process outsourcing. We are playing a leading role in developing and offering innovative new services to support individual enterprises or entire markets.

Logica has a long history of providing IT and business process outsourcing services to companies in the energy and utilities market around the world. We provide infrastructure management, hosting, applications management and support, desktop support and helpdesk services. In business process outsourcing we currently provide services covering customer registration, settlement, customer billing and print and mail. Our outsourcing capability helps companies to increase operational efficiency, and allows them to devote their key resources on their core business activities.

Logica has a strong track-record of delivering excellence for our clients in Europe, North America, Asia, Australasia and the Middle East, helping them not just to survive in this new era, but to build their positions as market leaders.