The Outsourcing Enterprise series helps to ensure the success of a BPO or IT outsourcing decision.
Releasing your potential

Outsourcing

In the drive to increase profits and productivity it's important to focus on core operations and value creation. With non-core activities taking up valuable management time it can be difficult to stay competitive.

Outsourcing to Logica can help turn those overheads into services that fully support your business objectives.

Working in a collaborative partnership to ensure successful outsourcing and releasing management teams from non-core activities, like finance, HR and IT, can significantly reduce your operational costs.

But these days, outsourcing is not just about managing the “steady state”. The flexibility to respond cost-effectively to change, whether to be first into a new market, ensure compliance with new regulations, or simply to respond to changing market circumstances, is an essential feature of the services we offer.

How Logica can help you

We have more than 20 years’ experience of providing tailored outsourcing solutions for some of the biggest companies worldwide.

  • We build our partnerships for the long term, based on trust, rather than on the simple transactional services that others offer.
  • Through our wide experience of different industries we have a deep understanding of the particular issues you face and can deliver the innovative business and technology solutions to deal with them.
  • Our blended delivery approach enables us to provide the most cost-effective solution for you.
  • With global account management and support we'll deliver the most appropriate mix of services and support, wherever and whenever you need.
  • Business Process Outsourcing (BPO)>>

    With our expertise in business process outsourcing we provide a cost-effective and reliable way for you to operate essential non-core business services, such as finance, accounting and procurement, as well as HR processes such as payroll and training. We have also developed specialist knowledge within the energy, utilities, banking and insurance sectors, and with all our BPO services we deliver:

    • Greater operational efficiency
    • Up to 50 per cent cost savings through process optimisation
    • More time to concentrate on strategic objectives
    • Continuous process and technology innovations 
       
       
  • Application management>>

    We deliver a full range of services to manage software packages and custom-built business applications during every phase of the business lifecycle. From creating the portfolio to optimising and customising applications, delivering software support, testing and training, we offer:

    • Efficient application service delivery.
    • Portfolio optimisation, including the development and roll-out of new applications
    • Global expertise in managing complex applications across all your business processes.
    • Standards-driven implementation, support and maintenance services.
    • Precision specification - with the deep vertical experience to tailor applications to your specific needs.
    • Business acceptance management and a full range of managed test services.
    • Training for users, to ensure that your staff deliver the maximum benefits from your applications we support.

     

  • Infrastructure management>>

    We manage complete IT infrastructures, using shared service centres and operating remotely wherever possible, around the world. We turn infrastructure from a necessary cost into a strategic business asset for our clients. Our services include complete and integrated support for data centre operations, server and network monitoring and management, desktop services and managed storage networks, to deliver:

    • Global service availability insurance
    • Improved quality of service
    • Reduced operational and investment costs
    • Improved network and systems security
    • Continuous best practice improvements

 

 Through partnership with Logica, you also benefit from:

  • Our unrivalled delivery track record through our project and programme management excellence
  • Our consulting capabilities in managing business change
  • Our reputation for innovation going back over 30 years.

We offer you a trusted, innovative partnership for the long term. So, you can manage your costs and risk, while accelerating your business performance and creating a sustainable competitive advantage.

Find out more about how to improve business performance through value-based outsourcing: outsourcing@logica.com