Select a country or region

Smart retailing

 

Smart retailing enables transport operators to move beyond current e-ticketing services which are already bringing new levels of convenience to travellers around the world.

We can already see deployment of systems to use the intelligence of personal devices (such as a mobile phone) and global navigation satellite Services and other location based services to identifyut automatically when someone is making a billable journey.

Smart retailing is about informing passengers about available journeys, fares, purchase options and confirmation of purchase and the right to travel, and to capture and make available the information about all of this to the operator.

Such ticketless systems will remove many current barriers and associated queues.

Where barriers are still required, perhaps for border controls or other security checks, Biometric technology can capture ID data automatically and in seconds grant access, ensuring that moving between stages remains effectively seamless.

Realising the benefits of a smart retailing strategy:

• Better passenger experience: improving the customer experience through “turn up and go” rather than the “turn up and queue”
• Peak demand & congestion management: through the use of better quality information linked directly to interventions designed to influence passenger behaviour 
• Revenue protection: increasing revenues by reducing evasion, and better intelligence on passenger journeys
• New and innovative products: better targeting of consumers facilitated by a deeper understanding of individual customer behaviour and preferences 
• Inter-operation between transport ticketing schemes: leveraging ITSO to allow the free flow of passengers across multiple modes and schemes

How Logica can help you:

Logica delivers the design, supply, management and operation of smart transport ticketing systems, using a range of smart media; including field equipment, back office integration, reimbursement and customer support.

Through consulting with you Logica can design, build and operate a shared service smart retailing solution.

We have worked on some of the most advanced retailing systems in the world, drawing on a distinguished heritage of achievements with the core technologies required.  Smart retailing in transport not only brings greater convenience for travellers and lower cost retailing for operators, it makes it far easier to move between transport modes, transforming how we plan and execute our journeys.

Our ITS solutions include:

• Dynamic traffic management
• Enterprise asset management
• Environmental management
• Mobile workforce
• Real-time travel information
• Road pricing & tolling
• Transport safety & security

To learn more about our services and solutions, please contact us via email.