Smart Office Brochure

Smarter thinking

Deregulation has caused a major disruption to the retail energy sector. As a consequence, people in many countries may now choose from whom they buy their gas or electricity – and the trend is continuing across the world. Enabling retail competition requires a new set of industry processes, data flows and IT systems. In the UK, it’s more than 10 years since the government began to deregulate the retail energy market – and suppliers are still catching their breath.

Smarter competition

Smart metering will intensify competition in the retail energy market. Success will depend on how well you use the wealth of data available from the meters to better understand your customers and develop innovative products tailored to individual customer groups – making your service stand out from the crowd.

Smarter infrastructure

To compete successfully in the smart retail market will require smarter processes that, in turn, require a seamless blend of new, smart functions with existing legacy systems and new, efficient off-the-shelf (OTS) components. This can be achieved through business process management (BPM) based on a service-oriented architecture (SOA) that pulls together the operations needed to deliver new smartenabled retail products

Our Smart Office features

  • Smart Office is platform-agnostic and can be implemented on a variety of platforms and applications
  • We can help suppliers to implement an in-house Smart Office or deliver it as an on-demand service
  • Smart Office is wholly consistent with, and complementary to, SAP’s MDUS and AMI@SAP strategies
  • Although focused on differentiation, Smart Office can play a key role in enabling suppliers to make the transition from traditional to smart

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