BT now has electronic records for 10,000 cables captured on the system. More are being added as you read. We were able to help BT indentify core cables that were resilient and those that needed to be repaired or changed. When paper records could not be found for a core cable, we asked for a physical survey. These records made it possible for BT to plan the rollout.
Our work and forward thinking didn’t just save money for BT throughout the project. We helped avoid spending it in the first place BT had initially estimated that it would have to physically track 25+ percent of its cables. We reduced the rate to below 10 per cent by putting all the record offices on service level agreements and by searching harder for those missing records. That’s how we saved £3 million for BT.
Logica’s accurate record system has been a winner from the start. BT’s network is now more resilient, efficient and future-ready. And it’s saving them lots of money, too.
- Faster troubleshooting - satisfied, happier customers
- Knowledge-based network management
- Reduced risk in the roll out of 21CN
