Schedule the future
Last year Dalkia’s 8,000 technicians in France fielded 3 million planned work orders and 600,000 on-demand orders. As seasons change, work demand fluctuates. In addition, the specific skills required to maintain systems in the summer are not the same as those required in the winter. So the company keeps a mixed pool of resources.
Always seeking to improve its planning and budgeting, Dalkia needed to define its resource requirements in advance to meet cyclical and skill-level demands. An innovative use of Logica’s Asset & Resource Management (ARM) Scheduler provided Dalkia with the business intelligence necessary to plan for the future and a model for similar solutions worldwide.
Download the full Dalkia France case study below.
