Water mobile working

Ongoing repair and maintenance of your assets is crucial to ensuring an uninterrupted supply of water. You need to manage a vast team of field workers to ensure that your inspection, repair and modifications timetable is administered correctly. The transfer of information, scheduling of work, deployment of resources and reporting of activities all require complex management information systems which need to link seamlessly to your remote workforce.

THE MARKET CHALLENGES

  • Field crew management: Ensuring field work is scheduled and completed efficiently and safely is a serious challenge. You need to minimise repeat or wasted visits and downtime, while operating within the confines of strict safety legislation. You have to ensure that staff can access the right information from remote locations so they set to work in the right place, with the right equipment to complete the job.
  • Maintaining accurate information: Having multiple recording systems within your company means you must link several together for a comprehensive overview of your network which provides information that is of use to your mobile workforce. Details about customers’ premises, access issues, what assets are where, meter readings and repair timetables are vital to run efficient and cost-effective field operations.
  • Integrating information systems: Often field crews are outsourced but they still need access to your information and be able to provide you with valuable information in return – even if they have a different way of processing data. Compatibility, security and resilience of data transfers are all essential considerations.
  • Transferring data: With workers in remote locations, often in areas with poor communications, you are looking for increasingly innovative ways to contact them and ensure they have the information they need to do their job. You have to make sure that your capabilities in voice and data networks are robust and secure.

THE LOGICA SOLUTION

Supporting your mobile working teams requires you to have systems that can withstand the pressures of hostile environments, meet safety regulations and can manage complex data transfer needs. Logica knows which systems will work for you and deliver the information that will ensure your workforce remains effective no matter how complex the environment.

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