Healthcare

Everyone needs medical care at some point – that’s one of the certainties of life.

You could be undergoing tests, having a minor procedure, a major operation or getting treatment for a chronic condition. You’ll see a GP, consultant, a nurse or an allied health professional (AHP). You may be seen by the NHS or privately. Whatever your circumstances, you’ll want top-quality care from dedicated people who have the systems and information they need to do their jobs – and maybe save your life.

Today, IT helps make healthcare possible. We have 400 staff in the UK dedicated to the cause and 1,000 worldwide. We’re an NHS trusted partner and work closely with University College London Hospitals (UCLH) and many other health-related clients.

UCLH have a system from Logica that brings together, in real time and in a single place, the information needed by clinicians to treat patients. It uses secure portals, so that UCLH clinicians and nurses, plus GPs, AHPs and authorised primary care trusts (PCTs), can see patient records built from more than 60 different applications across multiple hospitals and departments.

This SOA approach, called Logica e-CareLogic, is available to NHS trusts. Outputs include:

• Electronic patient records tuned to the needs of the user
• Test orders and results
• Order communications
• Scheduling and pathway workflow
• PACS images and e-documents

The trust’s operations control centre is fed by realtime  hospital wide information to give a view across resources such as beds, clinic capacity and A&E queues. It helps to ensure greater efficiency, based on real time information.

Logica e-CareLogic is a good example of how our systems integration skills are allied to our healthcare expertise – and result in an approach that allows health professionals to improve patient treatment. At the same time, the value in existing systems is preserved and planning IT deployment is made easier.

For the Medical Research Council, we’ve developed an enterprise resource planning system that’s lowered costs, improved reporting and decision-making and cut the time taken to produce its annual report by five months. We’ve introduced similar efficiencies to the NHS Institute for Innovation and Improvement and the General Social Care Council.

Meanwhile, we manage and deliver the Ministry of Defence’s Defence Medical Information Capability Programme, so authorised medical staff can access 350,000 patients’ records anywhere in the world, every hour of every day. We also provide health kiosks at Sunderland and child health systems at two PCTs in St Helens.

We’re always looking to improve our skills, which is why we work with our colleagues in Scandinavia, who run a Logica business supplying major health systems to hospitals and community and primary care organisations, previously known as specialists WM-data and Medici Data Oy.